Greencare Greencare

Privacy Policy

Last updated: September 23, 2026

Greencare is an AI based plant disease detection app. It helps you identify plant diseases from photos, understand what to do and what not to do, and get guidance through an AI chatbot. This policy explains what information we collect, how it is used, and how it is protected.

01What We Collect

To provide plant disease detection and guidance, we collect the following:

Account Information

Name, email address, and login credentials used to access the app.

Plant Photos

Images you upload of your plants for disease detection and analysis.

Chatbot Conversations

Messages you send to the AI chatbot when seeking plant care help.

Usage Data

App activity, device information, and diagnostic logs.

02AI Disease Detection

When you share a photo of your plant, our AI model analyzes the image to identify possible diseases. The model has been trained and evaluated to deliver high accuracy in its predictions.

97.98% model accuracy

While the model is highly accurate, results are meant to support your decisions, not replace professional agricultural or horticultural advice for critical cases.

03Disease Guidance

Once a disease is detected, the app provides detailed information about it, including what to do and what not to do to treat and prevent its spread. This guidance is generated from our disease knowledge base and is provided for informational purposes.

04AI Chatbot

Greencare includes an AI powered chatbot that answers your plant care questions in a conversational format. Your chat messages are processed to generate helpful responses and may be stored to improve the quality and relevance of future answers.

05How We Use Your Data

06Data Sharing

We do not sell your personal data or plant photos. Information may be shared with service providers who help us operate the app, such as cloud hosting and AI processing partners, under strict confidentiality obligations, or when required by law.

07Data Security

Your photos, chats, and account data are encrypted in transit and at rest. Access to your data is restricted to authorized systems and personnel needed to operate the app.

08Data Retention

We retain your account data, uploaded photos, and chat history for as long as your account is active, or as needed to provide the service. You may request deletion of your data at any time by contacting us.

09Your Rights

You may access, update, or delete your account information and uploaded content at any time through the app or by contacting our support team.

10Changes to This Policy

We may update this policy as Greencare evolves. Continued use of the app after changes are posted means you accept the revised policy.

11Contact Us

If you have questions about this privacy policy or how your data is handled, please reach out to the Greencare team.